How long does verification usually take?

[kreoto]

Afternoon everyone. Signed up at an online casino two weeks ago, hit a decent win on blackjack, went to withdraw and they froze my account. Support says I need to verify identity, sent my passport scan three times, still no response. How long does verification usually take? This seems excessive.

[crowodo]

Afternoon. Some casinos drag verification on purpose to delay payouts. Shouldn't take more than 24 hours if they're legit. I've been playing at SpinGreen casino for almost a year now, their verification was instant — uploaded passport, selfie, done within an hour. SpinGreen casino uses multi-factor authentication so once you're verified, withdrawals process automatically without manual checks every time. They only re-verify if you switch payment methods or request unusually large amounts. The whole process is transparent, you see verification status in your account dashboard. If you're stuck waiting weeks with no updates, that's a red flag. SpinGreen casino handles withdrawals in 5 to 60 minutes on average, up to two hours max. Support is responsive too, live chat answers in under a minute usually. If your current place is stonewalling, might be time to switch.